Unified Communications

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Unified Communications is the integration of real-time communication services such as Telephony (voice), video conferencing, data sharing, instant messaging (chat), presence information, call control, speech recognition and messaging (voicemail, e-mail, SMS and fax).

UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.

The department oversees design, installation, configuration, maintenance, repair and wiring of all Unified Communications systems.

Services/Product Description

Unified Communications department provides the best products and services to all its clients through trained and qualified Engineers. The products range from Alcatel-Lucent & Cisco among others. We offer various capacity and feature needs depending on the client requirement or specifications.
We have solutions for small medium enterprises (SME’s) to large enterprises. The unified communications systems we provide are of the state of the art and provide improved efficiency services and combine multiple applications.
The UC systems also adapt to meet client needs now in the future making, it easy to upgrade or expand and providing a more cost effective solution to suit the client specific needs.

Our Unified Communications uses an intelligent, converged network as a platform for communications, so you can:

  • Deliver multimedia experiences in any workspace: Powerful new collaboration tools go everywhere the network goes to build productivity, business agility, and competitive advantage.
  • Help people work together more effectively and efficiently: Advanced capabilities like presence, mobile communications, and call processing enhance communications because people reach the right resource right away.
  • Shorten decision times and accelerate innovation: The open, extensible platform makes services available both inside and outside the organization, so people can instantly connect, communicate, and collaborate.

Looking for a Product? Pick one of the featured:

 

Unified Communication Product Portfolio

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JUSTIFICATION OF OPPORTUNITY

The Internet has opened huge market opportunities for mid-sized businesses, enabling them to gain significant market share. To continue growing our business, we need a real, competitive advantage. This is where the Unified

Communications solutions play an important role: it provides you with a great opportunity to improve employee
efficiency, increase customer satisfaction and ensure more cost-effective IT operations.

We also can guarantee that the Unified Communication solutions will stimulate:

• The efficiency and collaborative work of your existing teams, mobile sales force and in-the-field teams,
• The development of added-value services for your customers,
• The efficient management of your operations.

We are fortunate as a department to have the technical and service capacity to install and support the Unified
communication solutions. Our ultimate goal would be to help turn our clients ICT investments into a profitable
venture that allows them to focus more on managing the growth of their business and less on worrying about a
possible communication breakdown.